Returns & Exchanges

At Pyahik nameplates, we strive for perfection in every custom piece we create. If your order arrives damaged or contains a manufacturing error, we offer a hassle-free return or replacement within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and a clear photo of the nameplate if there is a defect or shipping damage.

2

Quality Review

Our quality assurance team will review your claim within 48 hours to confirm the issue and approve your return or exchange.

3

Packaging and Shipping

Once approved, securely pack the item in its original packaging and use the provided prepaid shipping label to send it back to our studio.

4

Resolution

After receiving your return, we will either ship a corrected replacement immediately or issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing